Product overview

From the first message to the closed deal.

Five capabilities. Two layers. Three industry packages. One Fairshift platform underneath — for every customer interaction and every conversion.

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Three frames · One platform
Capabilities5
Layers2
Industries3
Fairshift platform · one runtime
The whole shape

One platform. Three frames to read it.

Buyers come at Fairshift from different angles. Engineers think in capabilities. Founders think in layers. Hotel managers think in industries. The platform is one thing — these are three lenses on it.

Capabilities
Engage
Deploy
Convert
Improve
Integrate
Layers
Interaction
Inbound across every channel
Conversion
Pipeline, sequences, attribution
By industry
Hospitality
Expo & events
Bespoke
Fairshift platform · one runtime · same memory · same agent
Book a 30-min demo →
Capabilities

Five things the platform does.

Each capability is independently complete. You can buy Fairshift for any one of them and still get value. Most customers turn on three within the first month.

01

Engage

Talk to every customer, in every language, on every channel. Voice, web chat, WhatsApp, email, social DMs.

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02

Deploy

From web widget to in-person kiosk in one config. Surfaces and setup are configured by Fairshift, not you.

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03

Convert

Conversations are the input. Closed deals are the output. Source, reach, qualify, close, measure.

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04

Improve

See what's working. Coach what isn't. Replays, evals, experiments, attribution. Tuning behind the scenes.

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05

Integrate

Plug into your CRM, calendar, telephony, stack. Salesforce, HubSpot, Stripe, and 40 more connectors.

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Layers

Interaction in. Conversion out.

The product has two sides. The interaction layer handles every customer message — voice, chat, WhatsApp, email, kiosk, social. The conversion layer turns those messages into closed deals — capture, qualify, sequence, close, attribute. Same memory. Same record. End to end.

Interaction layer

Every channel a customer reaches you on. Same agent, same memory, every surface.

  • Voice, chat, WhatsApp, email, kiosk, social DMs
  • Sub-second voice response · 90+ languages native
  • Memory across sessions, channels, devices
Read the interaction layer →
Conversion layer

Every interaction feeds the same pipeline. Captured, qualified, sequenced, booked, closed.

  • Inbound + outbound + cold + organic, one record
  • Sequences, broadcasts, A/B experiments
  • First-touch / last-touch / time-decay attribution
Read the conversion layer →
By industry

Pre-configured for the way real businesses run.

Fairshift is one platform, but some industries have a setup pattern that we've seen a hundred times. Each package below is the same Fairshift, configured so a buyer doesn't start from scratch.

Same Fairshift admin. Same Fairshift dashboard. Same Fairshift Core model. Just packaged for an industry's default setup.
The bundle thesis

Ten tools. Replaced by one.

Most growing businesses run their customer-facing motion across ten different tools. Each one bills separately. None of them talk. Fairshift is the platform that replaces them — same agents, same memory, every channel. One subscription instead of ten.

Voice AI tool
Live chat widget
WhatsApp inbox
Cold-email platform
Sequencing tool
Campaign sender
Lead enrichment
Pipeline CRM
Attribution dashboard
Customer-facing kiosk
→ One Fairshift subscription
In production today

Quietly running the customer side of real businesses.

Hospitality, manufacturing, agribusiness, expo, retail. Across multiple regions. The platform speaks for itself — named customers stay private.

5+
Industries
Hospitality · manufacturing · agribusiness · expo · retail
13+
Channels
Voice · WhatsApp · web · email · kiosk · social
90+
Languages
Native, switched mid-conversation
24/7
Coverage
Always on, or your business hours, your choice
Product overview FAQ

What's inside the platform?

The four questions buyers ask after they've read this page.

Can I buy just one capability or do I have to buy them all?

You can start with one. Most customers turn on three within their first month. Capabilities share the same agent, same memory, same admin — adding one is a config change, not a contract.

Do the layers cost extra?

No. The interaction and conversion layers are how the product is shaped, not how it's priced. One platform fee covers both. Pricing is volume-based, not feature-gated.

What does my dashboard look like if I'm on the Hospitality package?

Same platform underneath, plus vertical surfaces on top where the deployment depth justifies them. Hospitality customers see hotel-specific modules (bookings, folio, housekeeping, F&B). Expo customers see booth capture and follow-up tooling. Bespoke customers get scoped workspaces tailored to their operation. The conversation runtime, agent memory, and channel layer are identical across all three.

Can I move from one package to another?

Yes. The package is a starting configuration, not a contractual lock-in. We re-tune the agent, swap defaults, and you keep all your historical data and channel connections.
All buying questions →
One subscription.
Volume-based pricing.
Move between packages anytime.

See the whole system in action.

30 minutes. We'll run a real customer flow end to end on the channels you actually use.

Book a DemoSee pricing