Decisions, clarified
Before you decide, here are the facts.
Learn what Fairshift does, what it costs, how setup works, and which tools are still in early access.
15 straight answers
Clear answers before you choose.
Detailed security evidence lives in the Trust Center. Exact plan arithmetic lives on Pricing.
01What is Fairshift?
Fairshift helps businesses find buyers and sell across borders. It keeps buyer talks, trade papers, quotes, trade show leads, and next steps in one place.
02Is Fairshift a voice AI or chatbot provider?
No. Phone, WhatsApp, email, web chat, and kiosks are ways to use the same system. Fairshift keeps each buyer's story and next step across them.
03Who is it built for?
Fairshift is built for export sales teams. It also helps trade show teams and hotels. In each case, talks in person and online stay in one record.
04What work can sit inside one Fairshift workspace?
Your plan sets what you can use. Tools can find buyers, hold talks, track leads, check trade rules, make quotes, and track orders. You can also add kiosks and trade show tools.
05How many languages are supported?
Fairshift supports talks and text in more than 90 languages. It saves the first message and its translation. A team member can then pick up the talk without starting over.
06How does memory work across channels?
Each buyer has one timeline. Kiosk talks, WhatsApp replies, emails, calls, quotes, and next steps can all stay in that record.
07What happens when the system does not know an answer?
It says when it does not know. It may ask for a missing fact or send the talk to a person. That person gets the full chat history.
08How does pricing work?
Plans start at $129 each month and include credits. Some tasks use those credits. You can add special Desks or trade show tools. Each plan includes a set number of team seats.
09What are Fairshift Desks?
A Desk adds tools for one type of work. Export Desk helps with buyers and trade. Pharma Desk helps with drug rules and private files. Studio Desk makes social content. Beam Desk is in early access and is not sold as a live tool.
10Does Pharma Desk require Export Desk?
No. You can use Pharma Desk on its own. It is free with a yearly Pro plan. It costs $99 a month with other supported plans.
11How does annual billing work?
A yearly plan gives you 12 months for the price of 10. That works out to $108 a month for Starter, $158 for Growth, and $333 for Pro. You get all yearly credits at the start.
12How long does deployment take?
The time depends on your channels, data, checks, linked tools, and hardware. A web chat is faster to set up than kiosks at many sites. Fairshift gives you the steps before work starts.
13Where can expo hardware be used?
You can use Expo Capture at any event. Kiosk packages are set up at events with Fairshift partners. We agree on the screen, location, internet, product facts, and lead plan before the show.
14How is customer data handled?
Fairshift protects data while it moves and while it is stored. It uses TLS 1.2+ for moving data and AES-256 for stored data. Model providers agree not to use customer data to train their base models. You can ask for a DPA. Fairshift is working toward SOC 2 Type II but does not have it yet.
15Can Fairshift work with an existing CRM and business stack?
Yes. Today you can connect tools through CSV files, a REST API, or webhooks. Direct two-way links for Salesforce, HubSpot, and Pipedrive are planned, but are not live for everyone.
Bring us the workflow, not a polished brief.
Show us where your team loses buyer details, checks, papers, or next steps. We will tell you where Fairshift can help.
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